Returns

General returns

Pearson provides product credit on qualifying returns for:

Unused (unopened packages) paper materials received within 90 days of the invoice date.
Digital products, including access codes, licenses, report usages, subscriptions, and digital assets, and opened software cannot be returned.
Materials must be in saleable condition, clean, and unused. If the product is no longer sold, returns are not accepted.
Materials damaged in transit must be returned within 30 days of invoice date.

*Specific requirements for Q Local™, Q-global^® and Q-interactive^® follow under Digital Product Returns.